- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Hardware Support with Defective Media Retention - Extended Service
- Product Type
- Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Service Details
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials included
- Provided Support
- Defective Media Retention
- Parts Replacement
- Repair
- Remote Diagnosis
- Service Availability
- 9 x 5 Repair
- 9 x 5 Parts Replacement
- Service Response Time
- Next Business Day - Repair & Parts Replacement
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- HP LaserJet Enterprise Printer:
- 700 MFP M725dn
- 700 MFP M725f
- 700 MFP M725z
- 700 MFP M725z+